Royal Open University

STUDENT SERVICES

Distance education students shall be provided academic support services appropriate for distance education courses such as, but not limited to, advising, counseling, library, tutoring and other learning resources.

VERIFICATION

Royal Open University will demonstrate that the student who registers in a distance education course is the same student who participates and receives credit for the course.

PRIVACY

Royal Open University will protect the identity and information of the distance education student.

FACULTY

Faculty will be hired using the same credentialing process for online education courses and shall meet the criteria of the East African Quality assurance Framework.

FEES

Distance education courses are subject to additional fees. Students will be notified of additional fees at the time of registration.

STANDARDS

Overall instruction shall comply with the standards and criteria set forth for all online and distance learning (ODEL) institutions

Royal Open University online courses will be awarded the same credit hours as traditional courses.

STUDENT SERVICES

Online students shall be provided academic support services appropriate for online courses such as, but not limited to, advising, counseling, library, and other learning resources.

ACADEMIC LOAD

The maximum academic load for any student, without specific approval from the appropriate Dean or Dean of Health Professions, shall be:

1. For fall or spring sixteen (16) week semesters – 19 credit hours
2. For fall or spring eight (8) week semesters – no more than 9 credit hours per session
3. For a twelve (12) week summer session – 14 credit hours
4. For six (6) week summer sessions, – 7 credit hours.
5. For any semester shorter than six weeks a student may take no more than the equivalent of one credit hour per class week.

OVERLOAD EXCEPTIONS

Exceptional students, whose grade point average exceeds 3.0, may take up to 21 hours in the fall or spring semester or seven (7) hours in a six week summer semester not to exceed 14 hours for the entire summer, excluding mini-mester courses. Approval of the exception must be in writing from the appropriate Dean.

ACADEMIC PROBATION

The course load for a student on probation may be limited to 16 credit hours during the fall and spring semesters.

ADDING COURSES

After registration has ended and only by approval of a Dean will courses be added by students up to and including the official census day. The census day is established for each semester and published in the College Catalog. Any exceptions to this procedure are under the administrative authority of the Royal Open University Registrar. Any additions to a student’s course schedule after the official census day will not be reported for scholarship purposes.

Any courses added that are requested by a student after the official census date are subject to an additional late fee in addition to all normal course tuition and fees. This fee imposed includes those courses dropped as a result of failure to pay the student registration bill by the required deadlines.

DROPPING COURSES

Courses at Royal Open University may be dropped and a student entitled to a refund of tuition and fees as outlined under 19 Administrative Code 21.5. Drops permitted after the last date to drop as published in the Royal Open University Calendar, require approval from the Vice President of Academic Affairs and the Registrar. The drop date for each semester is posted in the official University Calendar, as well as the refund dates and percentages available.

Courses may be dropped by a student or a faculty member by completing a Request for Dropping a Course form from MyROU or Self Service and submitting to the Registrar’s Office prior to the last day to drop.